Frequently asked questions

Find an answer to a range frequently asked questions below:

 

Covid-19 pandemic

Surrey Wildlife Trust are constantly reviewing the guidance about Covid-19 and taking the necessary steps to protect the health and safety of members of the public and our volunteers and staff.

View Covid-19 information

Site mamangement

Changes to Surrey County Council site management

From 1st April 2020, Surrey County Council resumed the management of public access on their estate, including access to public footpaths, car parks, bins, litter, dog fouling and issues of fly tipping and unauthorised access. From this date, Surrey Wildlife Trust will focus on managing the biodiversity of the natural habitat and wildlife species on Surrey County Council’s countryside estate. Their responsibilities will cover conservation and grazing only, and they will no longer be responsible for public access.

Surrey Wildlife Trust also owns and/or manages other nature reserves, which remain unaffected by these changes.

SCC reserve car parks now open

SCC will be reopening their countryside car parks from Wednesday 13 May. Please continue to follow the latest government guidelines on social distancing and exercising outdoors.

For any queries regarding reopening, please contact the SCC Contact Centre direct on 03456 009 009 or email: contact.centre@surreycc.gov.uk

Please note that due to a high number of calls as a result of the public health emergency, SCC have requested that the public use email to contact the organisation if possible.

Further details

Surrey County Council managed site information

Public access and visitor services on SCC sites

For queries on visitor services or public access, please contact: the SCC Contact Centre direct on 0300 200 1003 or email: contact.centre@surreycc.gov.uk

Please note that due to a high number of calls as a result of the public health emergency, SCC have requested that the public use email to contact the organisation if possible.

Conservation grazing on SCC sites

For queries on conservation work or grazing, please call SWT on 01483 910087 or email countryside@surreywt.org.uk

Please call SWT emergency grazing number on 07817 769672 in emergencies only

List of Surrey County Council sites

Surrey Wildlife Trust owned and/or managed site information

Access and conservation

For queries on access or conservation on SWT reserves, please call 01483 910087 or email countryside@surreywt.org.uk

Please call our emergency grazing number on 07817 769672 in emergencies only

List of Surrey Wildlife Trust owned and/or managed sites

Injured wildlife

As a conservation organisation, Surrey Wildlife Trust cannot treat sick or injured wildlife. If you find an animal that is trapped or hurt, please contact Leatherhead based wildlife rescue charity Wildlife AidHarper Asprey Wildlife Rescue in Camberley or the RSPCA.

 

Reporting a wildlife crime

If you witness a suspected wildlife crime in action call 999 immediately. In all other instances, call 101 for the non-emergency service and ask to speak to your local Wildlife Crime Officer. To remain anonymous, call Crimestoppers on 0800 555 111.

More about wildlife and the law

 

Wildlife guidance and advice

Detailed answers to frequently asked wildlife questions can be found here

 

Site guidance

Fungi picking & foragings
Dog walking on reserves
Walking near livestock
Parking charges on SCC sites
Running an event
Filming on land we manage

 

National issues

Badger cull
Ash Dieback

 

Development and planning

Development in Surrey