Covid-19 information

COVID-19 Update

Up-to-date information on the Trust's response to the pandemic

We will keep this page updated with the latest news about the measures we are taking to keep people safe and how these may affect you when visiting and contacting us.

Surrey Wildlife Trust are constantly reviewing the guidance about Covid-19 and taking the necessary steps to protect the health and safety of members of the public and our volunteers and staff.

In response to government guidance, we have cancelled all forthcoming events, education and volunteering sessions and closed our head office and education centres. In addition, we have made the difficult decision to furlough a significant number of our staff and it may take longer than normal to respond to enquiries. Please use the FAQs below as a starting point, but if your enquiry is urgent please email: info@surreywt.org.uk.

Covid-19 FAQs

Surrey County Council reserve car parks repoen

SCC will be reopening their countryside car parks from Wednesday 13 May. Please continue to follow the latest government guidelines on social distancing and exercising outdoors. 

For any queries regarding reopening, please contact the SCC Contact Centre direct on 03456 009 009 or email: contact.centre@surreycc.gov.uk

Further details

Please note that due to a high number of calls as a result of the public health emergency, SCC have requested that the public use email to contact the organisation if possible.

Visiting nature reserves during the pandemic

Following updated government guidelines on May 13th 2020, all previously closed Surrey County Council countryside car parks are now open.

You may be considering a visit to our nature reserves or the Surrey County Council sites where we manage the agricultural and conservation interest. These areas are wonderful places to explore and discover our wonderful countryside and wildlife, as well as giving us that much needed respite and space after lockdown.  But we must not forget that these places are homes for some of our most important species.

When visiting a reserve, please bear in mind that these are sensitive sites and birds are nesting (some do nest on the ground).  Please remember to behave responsibly, keep to the paths, keep dogs on a lead and clear up after them. Please also take all litter home.

Please also remember to follow government guidelines on social distancing and remain 2 metres apart from other visitors whenever possible.

We want you to enjoy your visit and your interactions with the wildlife, but please act responsibly, stay safe and give nature the respect that it deserves.

 

Risk of wildfire

With a very dry spring, many of the sites we care for are at a heightened risk of wildfire.

Please take extra care when visiting a reserve, especially heathland sites. Do not light any fires or barbecues, dispose of cigarettes safely and take all litter home.

Reporting & preventing wildfires

 

Surrey County Council sites

Parking charges no longer apply at the Surrey County Council reserve car parks which previously had a charging scheme in place.

For any queries regarding reopening of SCC countryside car parks or issues including access to public footpaths, car parks, bins, litter, dog fouling, fly tipping and unauthorised access on SCC owned reserves, please contact the SCC Contact Centre direct on 03456 009 009 or email: contact.centre@surreycc.gov.uk

Further information about the countryside car parks owned or managed by Surrey County Council.

 

Further guidance & advice

Reporting & preventing wildfires
Information for dog walkers
Walking near livestock
Wildlife and the law
Fungi & foraging

 

Events, courses & volunteering

In light of the latest government advice, we are unfortunately cancelling all of our events, school visits, educational activities and volunteering until 31st August. Our education centres will also be closed during this time. Whilst we know this is very disappointing, the safety of our staff, volunteers and the public is our top priority. We hope to resume normal service as soon as it is appropriate.

Can I still register to become a volunteer?

Yes, please use the form on our website and we will process your application once we are back to normal service. However, at this point, we do not know when we can restart our volunteering activity, so you may not hear back from us for a while.

Can I still book a school trip?

Yes you can! Nower Wood and Bay Pond Education centres are closed until the 31st August, BUT we are currently taking bookings for dates from 1st September onwards. Please email us at education.centres@surreywt.org.uk or call 01372 379509.

Can I still book an adult learning course?

Yes you can! All of our courses from 1st September onwards are currently available to book online, any specific queries can be sent to adult.learning@surreywt.org.uk

Can I still book Forest School and Teacher training courses?

Yes you can! All of our courses from 1st September onwards are currently available to book online, any specific queries can be sent to outreach@surreywt.org.uk or call 01483 663300 to leave a voicemail message.

Site issues and livestock emergencies

 

Surrey County Council managed site information

Public access and visitor services on SCC sites

For queries on visitor services or public access, please contact: the SCC Contact Centre direct on 0300 200 1003 or email: contact.centre@surreycc.gov.uk

Please note that due to a high number of calls as a result of the public health emergency, SCC have requested that the public use email to contact the organisation if possible.

Conservation grazing on SCC sites

For queries on conservation work or grazing, please call SWT on 01483 910087 or email countryside@surreywt.org.uk

Please call SWT emergency grazing number on 07817 769672 in emergencies only

List of Surrey County Council sites

 

Surrey Wildlife Trust owned and/or managed site information

Access and conservation

For queries on access or conservation on SWT reserves, please call 01483 910087 or email countryside@surreywt.org.uk

Please call our emergency grazing number on 07817 769672 in emergencies only

List of Surrey Wildlife Trust owned and/or managed sites

Membership

We are still accepting new members and your support during this difficult time is much appreciated. Please note that it may take a little longer than usual for your joinign pack to be delivered.

If you have an enquiry about your membership, please email us on membership@surreywt.org.uk or call 01483 795445.

Thank you for your patience and understanding during this time