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Annual Volunteer Report 2015 - 2016

Posted: Friday 22nd April 2016 by Volunteering

Since we carried out the first survey in 2014 we have been working hard to listen and make positive changes based on what volunteers told us

This report outlines the main findings of the 2015/2016 Volunteer Annual Survey. 166 responses were received and overall the results were very positive.

The general conclusions that can be drawn from the survey are as follows:

Volunteers at SWT are:

  • Performing a wide range of functions for SWT
  • Both joining within the last year 22% and long-standing between one and five years 47%, between six and 10 years 18% and 11 or more years 13%
  • Of all ages, but 85% are between 45 and 75+
  • Of both genders, but weighted towards men (67%)
  • Mainly motivated by helping to protect wildlife and countryside of Surrey 89%
  • Experiencing a sense of high satisfaction 85%
  • Offering large amounts of their spare time, 34% volunteering once a week and 14% more frequently

Of the 166 respondents, 28 (17%) were carrying out more than one role with the Trust

Respondents were asked to identify what they enjoyed most and least about their volunteering.

The most enjoyable aspects were consistently:

  • Being in the countryside
  • Making a difference
  • Camaraderie and companionship of the group and other volunteers
  • Learning new skills

There was also high praise for the rangers and staff leading volunteers.


Most positive ratings were ‘My help is valued and appreciated’ with 89% agreeing or strongly agreeing

When asked about the least enjoyable aspect of volunteering, many of the respondents said ‘nothing negative’. However aspects that did cloud the volunteering experience included:

  • Inclement weather conditions
  • Travelling: either to site without transport, or travelling long distances
  • Tools and clothing

Evidence suggests that on the whole volunteers appear to be satisfied with their experience. However, attention should be paid to: 

Training, communication, branded clothing and PPE, encourage more women to volunteer, utilizing volunteer skills and volunteer recognition.

To read the full report please email 

Claire Courtier

Volunteer Development Officer

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