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Volunteer Survey Report 2015

Posted: Thursday 14th May 2015 by Volunteering

This report outlines the findings of this year's Volunteer Survey which was carried out between February and March 2015.

This was the second annual survey, designed to collect detailed feedback from volunteers throughout the Trust.  It was decided, for reasons of comparability of data, to base this year’s survey on that of 2014, with a few additions and alterations.

• Engage volunteers to understand their perceptions of Surrey Wildlife Trust;
• Identify strengths and areas for improvement which will be used to inform volunteer developments across the Trust;
• Determine the impact and contribution that volunteers make;
• Identify gaps in provision.

The questionnaire was designed using Survey Monkey and distributed to 1,148 registered volunteers (all those volunteers recorded on the Trust database with an email address). 169 individuals completed the survey, resulting in a 15% response rate. In comparison, last year’s survey was distributed to 932 volunteer, with 154 responses.

The general conclusions that can be drawn from the survey are as follows:

Volunteers at SWT are:
• Performing a wide range of functions for the Trust
• Both joining within the last year 25% and long-standing between one and five years 41%, between five and 10 years 17% and 10 or more years 17%
• Of all ages, but 87% are between 45 and 75+
• Of both genders, but weighted towards men (63%)
• Mainly motivated by helping to protect wildlife and countryside of Surrey 33%
• Experiencing a sense of high satisfaction 78%
• Offering large amounts of their spare time, 33% volunteering once a week and 16% more frequently

The findings from the survey present a broadly positive picture of volunteering within SWT. It remains home to dedicated, passionate and active volunteers. Evidence suggests that on the whole volunteers appear to be satisfied with their experience. However, attention should be paid to training, information, support and communication.

To request the full report, please email

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